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For more information on our products and services, please contact one of our local bankers at your community branch.

Customer service representatives are available between 9:00AM and 5:00PM, Monday through Friday. To speak with a customer service representative regarding your account, please call Customer Service at 713-600-8180. For loan-related inquiries, please contact Loan Operations at 713.600.8980. Or feel free to call any of our branches during regular business hours with general questions and inquiries.

You may also access account information anytime by calling our 24-Hour Automated Banking Line at 888.789.9601 or e-mailing customer service at customerservice@bankhouston.com.*

To report a lost or stolen debit card after normal business hours, please call 866.546.8273.

  • Tanglewood (Main Branch)
    Lobby: M – F, 9:00 a.m. – 5:00 p.m.
    Drive-thru: M – F, 8:30 a.m. – 5:00 p.m.
    Main Office: 713.789.6100
    Fax: 713.789.6300
  • River Oaks
    Lobby: M – F, 9:00 a.m. – 5:00 p.m.
    Drive-thru: M – F, 8:30 a.m. –5:00 p.m.
    Main Office: 713.600.6660
    Fax: 713.840.8906
  • Memorial
    Lobby: M – F, 9:00 a.m. – 5:00 p.m.
    Drive-thru: M – F, 8:30 a.m. – 5:00 p.m.
    Main Office: 713.600.6765
    Fax: 713.722.0056
  • Cypress Station
    Lobby: M – TH, 9:00 a.m. – 4:00 p.m.
    F, 9:00 a.m. – 5:00 p.m.
    Drive-thru: M – F, 7:00 a.m. – 6:00 p.m.
    Sa, 9:00 a.m. – Noon
    Main Office: 713.600.6750
    Fax: 281.895.8890
  • Medical Center
    Lobby: M – F, 9:00 a.m. – 5:00 p.m.
    Main Office: 713.600.6770
    Fax: 713.840.1481
  • Kingwood
    Lobby: M – F, 9:00 a.m. – 5:00 p.m.
    Main Office: 713.600.6789
    Fax: 281.359.5510

* E-mail reminder: Bank of Houston is committed to ensuring the safety of your financial information and would like to remind you that e-mail is not 100 percent secure. Sensitive personal and account information, such as account numbers, social security numbers, passwords or Personal Identification Numbers (PINs), should never be sent by e-mail.

E-mail messages may not be used to place a stop payment on a check, request transfers between accounts, report lost or stolen checks, or to report lost or stolen Visa debit cards and/or PINs. E-mail messages do not serve as a sufficient means for request to provide written notice to us regarding your account.

A Bank of Houston representative may not immediately review e-mail messages that you send, so please contact the bank by telephone or in person for issues needing immediate attention.